Terms of Service
Effective Date: 1st January 2025
Welcome to B-Lab. These Terms of Service (“Terms”) govern your access to and use of our website (b-lab.com.au), intelligence briefings, research insights, cognitive performance tools, and any other services we provide (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, do not use our Services.
1. Eligibility & Acceptance
To use B-Lab’s Services, you must:
- Be at least 18 years old or have parental/legal guardian consent.
- Provide accurate registration and payment information.
- Use the Services only for lawful purposes.
If you violate these Terms, we may suspend or terminate your access.
2. Subscriptions & Payments
A. Subscription Plans & Billing
- Paid subscriptions (e.g., Above the Line Intelligence Briefings) are billed monthly or annually based on your selection.
- By subscribing, you authorize automatic recurring payments via your chosen payment method.
- Prices are listed on our website and may be updated periodically.
A. Subscription Plans & Billing
- Paid subscriptions (e.g., Above the Line Intelligence Briefings) are billed monthly or annually based on your selection.
- By subscribing, you authorize automatic recurring payments via your chosen payment method.
- Prices are listed on our website and may be updated periodically.
B. Cancellation Policy
- You may cancel your monthly or annual subscription at any time through your account dashboard.
- Cancellation will take effect at the end of your current billing cycle.
- You will retain access to the Services until the end of your paid period.
C. No Refund Policy
- All sales and subscription fees are final.
- We do not offer refunds, partial credits, or prorated reimbursements if you cancel before the end of your billing period.
3. User Responsibilities & Prohibited Use
By using B-Lab’s Services, you agree not to:
- Share, resell, or distribute any paid content (including research insights, intelligence briefings, or digital downloads) without written permission.
- Reproduce, copy, or republish any proprietary material, including frameworks, research reports, and cognitive performance tools.
- Use our content for commercial purposes (e.g., repackaging or reselling research without authorization).
- Interfere with the website's security or attempt unauthorized access to user accounts or proprietary data.
- Use automated bots, scraping tools, or data-mining programs to extract content.
Violating these terms may result in immediate termination of access without a refund and potential legal action.
4. Intellectual Property Rights
- All content, research, and materials provided by B-Lab (including intelligence briefings, reports, strategic models, and frameworks) are owned exclusively by B-Lab.
- You receive a limited, non-transferable, revocable license to access and use the content for personal and professional insights only.
- You may not copy, reproduce, modify, distribute, or publicly display B-Lab content without explicit written permission.
5. Service Availability & Modifications
A. Website & Service Access
- B-Lab aims to provide continuous access, but we do not guarantee 100% uptime.
- We may perform maintenance, updates, or improvements, which could result in temporary downtime.
B. Modifications to Services & Pricing
- We may modify, update, or discontinue features of our Services at any time.
- Subscription pricing may be adjusted, but we will notify active subscribers in advance.
6. Disclaimers & Limitation of Liability
A. No Warranties
- B-Lab provides research insights and intelligence briefings for informational purposes.
- We do not guarantee specific business results, financial performance, or strategic outcomes based on our content.
- Our Services are provided "as is" without express or implied warranties.
B. Limitation of Liability
- B-Lab, its employees, partners, and affiliates are not responsible for any losses (financial, business, or strategic) resulting from the use of our Services.
- To the maximum extent permitted by law, B-Lab’s liability is limited to the amount you paid for our Services in the past 3 months.
7. Privacy & Data Protection
- Our use of personal data is governed by our Privacy Policy.
- By using our Services, you agree to the collection and processing of your information as described in the Privacy Policy.
8. Account Termination & Suspension
B-Lab reserves the right to terminate or suspend your account without notice if:
- You violate these Terms of Service.
- You misuse or distribute our content.
- We suspect fraudulent activity or unauthorized access.
In cases of termination due to violations, no refunds will be issued.
9. Changes to These Terms
- B-Lab may update these Terms of Service as necessary.
- Any material changes will be communicated via email or website notification.
Check this page regularly for updates.
10. Contact Us
For questions about these Terms, contact:
- B-Lab Privacy Team
- ignite@brilliancelab.au
- b-lab.com.au
By continuing to use our Services, you acknowledge that you have read, understood, and agreed to these Terms.